Simple, flat pricing
Every team member is included on every plan. No charge per seat, no charge per answer. Prices in US dollars, billed monthly; tax is added at checkout where it applies.
Starter
$29 / month
For one product with a docs site.
- 1 website
- 1,000 AI answers a month
- Help chat that answers from your docs
- Your docs read from your site, kept fresh
- A knowledge base your team and agents share, imported from your old tool
- Support email with suggested replies from your docs
- The inbox: email and chat in one place, assigned and noted
- Insights and gaps in your docs
- Unlimited team members
Growth
$79 / month
For a team answering customers every day.
- 3 websites
- 5,000 AI answers a month
- Everything in Starter
- Reply from the inbox, and from your own address
- An automatic reply to new email
- Slack notifications
- Signed-in customers: one conversation on every device
- Test your docs against past questions
Scale
$199 / month
For products that sell licences.
- 10 websites
- 20,000 AI answers a month
- Everything in Growth
- Your customers' own licences and sites, in the chat (Freemius)
- Account actions the AI proposes and your team approves
- Priority email support
An AI answer is one chat question or one forwarded email the AI works on, whether it answers it or passes it to your team. When a month's answers run out, new questions go straight to your team instead: never a surprise bill. Cancel any time; your first payment is refundable for 30 days (refunds).