Swaru

Simple, flat pricing

Every team member is included on every plan. No charge per seat, no charge per answer. Prices in US dollars, billed monthly; tax is added at checkout where it applies.

Starter

$29 / month

For one product with a docs site.

  • 1 website
  • 1,000 AI answers a month
  • Help chat that answers from your docs
  • Your docs read from your site, kept fresh
  • A knowledge base your team and agents share, imported from your old tool
  • Support email with suggested replies from your docs
  • The inbox: email and chat in one place, assigned and noted
  • Insights and gaps in your docs
  • Unlimited team members
Choose Starter

Growth

$79 / month

For a team answering customers every day.

  • 3 websites
  • 5,000 AI answers a month
  • Everything in Starter
  • Reply from the inbox, and from your own address
  • An automatic reply to new email
  • Slack notifications
  • Signed-in customers: one conversation on every device
  • Test your docs against past questions
Choose Growth

Scale

$199 / month

For products that sell licences.

  • 10 websites
  • 20,000 AI answers a month
  • Everything in Growth
  • Your customers' own licences and sites, in the chat (Freemius)
  • Account actions the AI proposes and your team approves
  • Priority email support
Choose Scale

An AI answer is one chat question or one forwarded email the AI works on, whether it answers it or passes it to your team. When a month's answers run out, new questions go straight to your team instead: never a surprise bill. Cancel any time; your first payment is refundable for 30 days (refunds).